ZRADE PRIVACY POLICY

Last Updated: June 2026

1. INTRODUCTION

Zrade (“Zrade”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use and store it, and your rights regarding your personal data.

By using Zrade, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT

Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • WhatsApp contact information
  • Payment information
  • Account information
  • Course progress and learning activity

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral source
  • Pages visited
  • Time spent on pages
  • Website interaction data

3. HOW WE USE YOUR INFORMATION

We use information to:

  • Provide access to course materials
  • Process enrollment and payments
  • Deliver educational content
  • Provide customer support
  • Communicate important updates
  • Improve our services
  • Prevent fraud and abuse
  • Comply with legal obligations

We do not sell personal data to third parties.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Maintain account sessions
  • Remember preferences
  • Track course progress
  • Analyze website performance
  • Improve user experience

We may use:

  • Analytics tools
  • Meta Pixel
  • Performance tracking technologies

You may disable cookies through your browser settings, although some website features may not function correctly.

5. DATA STORAGE

Personal information may be stored and processed on systems located within the United Kingdom.

We take reasonable measures to protect information against unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee complete security.

6. WHATSAPP & COMMUNICATION RECORDS

Communications conducted through WhatsApp, email, or support channels may be retained for:

  • Customer support
  • Security purposes
  • Record keeping
  • Compliance requirements
  • Service improvement

7. THIRD-PARTY SERVICES

We may use third-party providers for:

  • Payment processing
  • Website hosting
  • Analytics
  • Email delivery

These providers maintain their own privacy policies and practices.

8. YOUR RIGHTS

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of personal data where legally permitted
  • Removal from marketing communications

Requests may be submitted to info@zrade.co.

9. DATA RETENTION

We retain information only for as long as necessary to:

  • Provide services
  • Maintain accounts
  • Comply with legal obligations
  • Resolve disputes
  • Protect legitimate business interests

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will always be available through the Zrade website.

11. CONTACT

Email: info@zrade.co

WhatsApp: +44 7438 654481